FAQs
Your questions, answered
Answers to the most frequently asked questions.
Currently you can upload, JPEG, JPG and PNG file formats.
You can cancel your subscription plan within the first 14 days. Once the grace period is over you can always cancel at the end of the current billing period.
Yes, you can go to Account Settings -> Branding -> Public URL For Galleries. From there you can update the subdomain to something that matches your brand, like john-smith-photography.app.picstack.com.
Keep in mind that by changing the subdomain after you've already shared galleries with your clients, this can break the old urls.
To update the public URL of a gallery, you can go to your gallery's settings -> General -> Gallery Link, and set your new desired url.